Frequently Asked Questions and
General Information
Learn more about our venue, services, and what we offer!

Booking & Policies
Important information about our booking process, payments, and policies.

Sounds Great! How Do I Book?

Once you’re ready to book, we’ll send over a booking form to ensure we have the correct event details. Once that’s submitted we will send you our contracts and invoices for your review and sign along with a Welcome Guide that includes all the details you’ll need to prepare for a happy and successful event. 

What are your rates and availability?

We offer simple, flexible pricing to make booking easy:

  • $160 per hour + $100 cleaning fee

  • $1,150 for an 8-hour package (cleaning fee included)

Our venue is available 7 days a week from 8 AM to 12 AM, making it easy to plan everything from celebrations and showers to workshops and corporate events.

Dates can book quickly, so we recommend reaching out early to secure your preferred time. We’re also happy to schedule a venue tour or help you choose the best option for your event.

How far in advance should we book?

For peak season dates (April-June and September-November) and weekends, we recommend booking attest 30 days in advance to ensure there is availability. Weekday events can often be accommodated with less notice, depending on availability.

What are your event hours?

We don’t have fixed opening or closing times, and there’s no cut-off, allowing you and your guests to celebrate for as long or as short as you desire!

What Is Your Cancellation Or Date Change Policy?

No worries, we get it, and fully respect your needs. You can plan with confidence and flexibility. For all bookings taking place beyond Aug 1st, 2020, we are offering an adapted cancellation policy; book now and cancel up to 30 days prior to your event date to receive a 75% refund, or postpone to a mutually agreed upon date at no penalty.

Do you offer payment plans?

Yes, we offer flexible payment plans. A 50% deposit is required to secure your date, with the remaining balance due 30 days before your event. Additional payment milestones can be arranged for larger events.

Setup & Logistics
Details about venue access, decorations, equipment, and other logistics.

What type of events can you host in the venue?
At Unwind, our event venue is designed as a flexible, open-concept space that works beautifully for many different types of gatherings. Whether you’re planning a small celebration or a larger event, the space can easily be customized to fit your vision.

We regularly host events such as:

  • Baby showers and bridal showers

  • Birthday parties and milestone celebrations

  • Corporate events, team gatherings, and off-site meetings

  • Networking events and professional mixers

  • Holiday parties and private celebrations

  • Fundraisers and nonprofit events

  • Pop-ups, vendor markets, and product launches

  • Workshops, classes, and creative events

  • Content shoots, brand activations, and styled sessions

Our open layout makes it easy to transform the space with your own décor, seating arrangements, and event style. Whether you’re planning an intimate gathering or a lively celebration, Unwind provides a welcoming and versatile setting for memorable events.

Do you provide tables and chairs?

Yes! All of our rental packages include access to a stylish selection of tables, chairs, and lounge furniture to help you design the perfect setup for your event.

We offer:

  • 72″ round tables

  • 6′ and 8′ rectangular banquet tables

  • Large 8′ wood farm tables

  • Cocktail tables

  • Black folding chairs

  • Bar-height stools and high-top chairs

  • Plus a curated lounge area for a cozy, elevated touch

Let us know your layout needs — we’re happy to help you mix and match pieces to fit your event style!

Do You Allow Outside Food and Beverages?

Yes, we do allow outside food & beverage, including catering or restaurant delivery. Planning a happy hour or social gathering and want to bring in beer & wine? That’s OK, as long as you are not hosting a cash bar.

Do you offer free parking?

Yes, we do! There is free parking directly in front of our Central Avenue location. There’s additional parking in the medical center to the left of our building. View our Welcome packet below to view a map of available parking. https://unwindlocal.com/wp-content/uploads/2026/02/Welcome-Packet-2026.pdf

How large in your venue?

Our Central Avenue location offers approximately 1,200 square feet of open, flexible floor space — perfect for hosting everything from intimate gatherings to lively celebrations! With its clean, modern layout, you’ll have plenty of room to customize the setup to fit your vision.

Will You Provide Wi-Fi Access?

Yes, we do! Our Wi-Fi is fiber-fast and free to our customers and guests. Network & password will be provided in your Welcome Guide.

 Still have questions? 
Can't find the answer you're looking for? Please contact us directly using any of the methods below and we'll be happy to help!

When can vendors start setting up?

Vendor access typically begins at your event’s scheduled start time. If your vendors or decorators require additional time to set up before guests arrive, we strongly recommend adding extra setup hours, which are available for an hourly fee and subject to availability. This is especially important for events with complex décor, rentals, or technical setups.

If you’re unsure how much time you’ll need, we’re happy to help you assess and plan accordingly.

How do I gain access to the space for my event?

Unwind is equipped with a remote-controlled, automated door system that ensures you can access the venue without delay. The system is scheduled to automatically unlock at the official start time of your event, as provided in your booking form. Please plan your arrival accordingly.

You will receive a confirmation message with access instructions and helpful resources prior to your event. We recommend saving that message for quick reference on the day of your booking.

Can we decorate the space?

You’re welcome to decorate the space to make it your own. Please keep the following guidelines in mind:

Confetti & Glitter
Confetti, glitter, or similar materials are allowed but must be indicated on your booking form. Because these materials are extremely difficult and time-consuming to clean, an additional $100 cleaning fee will be added on top of the standard $100 cleaning fee. Use of confetti or glitter that was not noted on your form may result in additional charges.

Wall Decorations
Only Scotch tape or comparable low-residue tape may be used on walls, the large whiteboard, or other surfaces. Nails, screws, tacks, duct tape, masking tape, or adhesive putty are not permitted and may result in repair fees.

Cleanup
All decorations and personal items must be removed at the end of your event. Any items left behind may result in additional cleaning or removal fees.

If you’re unsure about a decoration or setup idea, feel free to reach out before your event—we’re happy to help.

Do you have audiovisual equipment?

AV & Equipment

We offer a selection of basic AV equipment to help support your event, including projectors, a mobile projector screen, our mobile smart board, two PA speakers, and strobe/disco lights.

If your event requires more advanced AV setups or specialized equipment, we’re happy to recommend trusted local partners who are familiar with our venue and space.

Email Us

For all inquiries

contactus@unwindaug.com

Call Us

Mon-Fri, 9am-5pm

(706) 400-4854

Schedule a Tour
See our venue in person

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